Description based on the Specified Commercial Transactions Act
Seller: H2C Heart To Cars
Representative: H2C"Heart To Cars"
Address: 2-6-16 Kamimizo, Chuo-ku, Sagamihara City, Kanagawa Prefecture, Japan
Phone number: 08054252019
Email: business@hearttocars.com
Sales price: Please refer to each product page.
Required fees other than the product price: shipping fee, handling fee
Payment method and payment period: Listed at the bottom of the website
Delivery time: Products will be shipped within 3 business days of ordering.
Regarding returns, defective products, and cancellations: If the product is defective, we will accept returns or exchanges at our expense. Returns and exchanges are not possible otherwise. If you wish to return or exchange the product, please contact us within 7 days of receiving the product.
H2C heart to cars
Representative:
Tsuyoshi Tadokoro
location:
252-0243, Kanagawa Prefecture, Sagamihara City, Chuo Ward, Kamimizo 2-6-16, Japan
telephone number:
08054252019
email address:
business@hearttocars.com
Sales price:
As stated on the product page.
If you choose to pay online, the total amount to be paid is:
Total product price + shipping fee
Payment Method and Time of Payment:
Within Japan, orders are usually shipped and delivered within 2 to 9 days.
International shipping to overseas destinations will be delivered in order of arrival. It may take up to 3 weeks after ordering.
Returns, Defective Products, and Cancellations:
When you receive the product, please immediately check for any damage.
If the product is damaged during delivery or if the product is incorrect, please contact us within 7 days after receiving the product.
We will cover the shipping costs for any exchanges.
If repair is not possible, or if the item cannot be exchanged (e.g., it is sold out, discontinued, or limited edition), we will refund the product price and bank transfer fees after you return the item to us (shipping costs covered).
Please note that we do not accept returns or exchanges of products due to customer convenience.
Please note that we cannot accept returns or exchanges in the following cases:
- Products that have been delivered more than 8 days ago - Products that have been used by the customer - Products that have been damaged or soiled by the customer - Products that have been modified or repaired by the customer - If the product's box, tag, instruction manual, or other accessories have been soiled, damaged, or lost
We understand that small scratches, scuffs, dents, and black spots that inevitably occur during manufacturing are considered to be good products, so please be aware that we cannot accept returns or exchanges for these reasons.